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1. What should I do if I want to return my product?
VogDUO warrants that our products are free from defects in materials and workmanship. If the product is defective and requires replacement, you are welcome to fill in your information and we will contact you within 24 hours.
2. Do I need to include the box when returning a product?
While this could vary depending on the product and claim, we suggest you send everything that originally came in the box. Also, you need to include the receipt as proof of purchase and a copy of your claim.
Over time, products will become worn and obsolete and materials and parts will wear down or may become unusable due to advances in technology. We offer a reasonable warranty of this product is 1 year from the date of your purchase of the product.